Group Fitness Policies & Procedures

• Reservations are required for each group fitness class. Reservations can be made via MindBody, in-person at the front desk, or by calling/texting (475) 321-3454. 

• Classes with less than 3 registered participants may be cancelled by discretion of the instructor. Cancellations will be communicated no later than 90 minutes prior to class start time via email/text. 

• Group fitness classes are included in the Platinum membership. SilverSneakers classes are included with a SilverSneakers membership. Gold members, SilverSneakers members taking a non-SilverSneakers class, and all guests will be charged a $15 drop-in fee for each class at the time of booking. 

• Classes must be cancelled at least 2 hours prior to class start time to avoid a No Show. 

• Platinum members will be charged $5 for No Shows. Gold members or guests who No Show will not be refunded their drop in fee.

• If a member registers for a waitlist, the responsibility is on the member to manage their reservation. If a spot is made available up to 2 hours before class starts, you will be automatically bumped in. You can manage your contact preferences on your account to receive texts and emails regarding your reservations.